When to return a product
Items can be returned or refunded if
- The product is faulty
- The product has not been worn or altered
- The product has the swing tags attached with the original packaging
How long do you have to return a product?
Returns made within 30 days of receiving your product are entitled to a full refund.
These refunds will be issued to the original card number and holder used to purchased within the next 7 days upon receiving the return.
We recommend sending returns via registered post as we do not accept responsibility for lost items.
We do not refund products if you have changed your mind.
For more information, please feel free to contact us at Customerservice@carve.com.au