Shipping

Australia Shipping

Free Delivery - On all orders

Australian Air Express (Express Courier) - Signature required. 

Australian Air Express orders placed before 2:00pm AEST in Metro areas should be received between 1-3 business days. Rural areas should take no more than 5 business days.

Australian Air Express is a signature required service. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected (Usually you local post office).

Once the parcel has been delivered to your shipping address, Carve takes no responsibility for any damage or theft that may occur.

Please contact our customer service department if your order has not has not been received within the recommended timeframe.  customerservice@carve.com.au

Australian Air Express cannot be delivered to all addresses in Australia. In some cases your order will be on-forwarded to a local agent for delivery.

Carve.com.au reserves the right to change the shipping method of an order if these guidelines are not met. We will send you a tracking number for the new carrier in this case.

Please note that we "do not" ship to PO boxes.

 

Shipping Special Instructions Courier

The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. ?Last house at end of driveway?, ?Office hours 9-5?). Drivers are unable to grant specific requests such as ?Deliver between 1-2pm? or ?Leave parcel in garden shed?. Carve cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field.